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英文简历(技术工程师)TECHNICALENGINEER

SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.
  
  PROFESSIONALEXPERIENCE
  1998-PresentTECHNICALENGINEER
  mERCERINE.,Albany,NY
  Plan,coordinate,andexecutehardware,softwareandnetwork
installation,configuration,maintenance,troubleshootingandrepairoperationsforservicecontractclients.SpecializeinmaintainingIBMandMacPCs,andperipheralswithemphasisonnetworkingenvironments.
  
  Developandimplementserviceschedules,systemsandprocedurestoassuredeliveryofquality,cost-efficienttechnicalservices.
  Quicklydiagnosecausesofsystemsfailuresandmalfunctionstoensurehighestoperatingefficiencies,reliability,andqualityperformancestandards.
  Respondimmediatelytoemergencysituationswithsensitivitytodeadlinesandcustomerneeds.
  AssistnetworkengieerswothinstallationandtrobleshootingofAppleshareandNovellsystems.
  Analyzeclientequipmentandoperationstodetermineservicingandsupplyneeds.
  Monitorandmaintaincost-effectiveinventoriesofsupplies,toolsandmaterials.
  Investigate,test,andimplementimprovementstoexistingprocedures.
  Consistentlymanagetimeandmultipletaskstomeetdeadline,establishedobjectives,andqualityperformancestandards.
  Fosterclearcommunicationsandmaintainexcellentstaffandclientworkingrelations.
  1982-1988Managerofinformationsystems
  KRITELASSOCIATES,INC.,Schnectady,NY
  DirectedandsupervisedallMIS,relatedactivitiesforafinancialservicesfirmsupplyingcritical,timelyinformationtocorporateclientbase.AdminsteredDISTON'S2Novell2Xnetworks,maintainingpeakoperatingefficienclenandprovidingusertrainingforallhardwareandsoftwareapplications.Controlledbudgetcostsforpurchasingandoperations.
  
  LICENSESANDCERTIFICATIONS
  CANDIDATEFORCERTIFIEDNETWAREENGINEER/C.N.E.*CERTIFICATIONINMACINTOSHCPU.PRINTER,ANDPOWERBOOKREPAIR*CERTIFIEDINOKIDATA&EPSONLASERANDIMPACTPRINTERS*CERTIFICATIONINHEWLETTPACKARDLASERJETPRINTERS
  
  TECHNICALEXPERTISE
  Hardwareproficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISILASERPRINTERS,COLORPLOTTERS*OKIDATA*EPSON*DESTOCRSCANNERS*STORAGEDIMENSIONSE/OSCSIDRIVE.
  Networks:APPLETALK*ETHERTALD*NOVELLNETWARE2X,3X*CABLING,NODESPERIPHERALS.
  Softwareapplications:DOS.MCINTOSHOPERATINGSYSTEMS*MSWINDOWS3.0,3.1*WINDOWSAPPLICATIONS*CWP5.1*WORD*EXCEL*LOTUS*WORDPERFECT5.1*DISPLAYWRITE4*QUICKEN3.0*PAGEMAKER4.0*HARVARDGRAPHICS3.3*PUBLISH/TEXTPACOCR*NUTSHELLPLUSII*PARADOX3.0
  
  Notice:
  
  Professionallicensureandcertificationsaddweighttoresume.
  
  Useofboldgaceanditallcsprovidesacleanandcrisppresentation.

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